Service Technician
Company Name:
Cortland Partners
Not intimidated by growth and a fast pace? Love the idea of being on a team that has the ability to influence the lives of so many others? We could use someone like you to create value with someone like us
The real work you will do:
o Grounds and pool maintenance, first thing
o Pick up and disposal of unpleasant items
o Breezeway housekeeping
o Lighting inspections
o Check the system for work orders and prioritize
o Communicate with the property team, review move ins and outs
o Change door locks, lots of them
o Move quickly in a lot of different directions
o Firefightinggenerally not in the literal sense
o Appliance repair
o HVAC troubleshooting
o Communicate effectively with residents
Challenges of the job:
o Not knowing what's on the other side of the door
o Cleaning up messes
o Training it's a job requiring continual education
What you will like about the job:
o Being able to make people happy
o We work hard to ensure you have the tools you need
o The Band-Aids are not in your toolbox
o The smile on someone's face when you fix something
o Hearing from the resident that they are satisfied with the work you have personally done
o Everyone on the team is supportive
What you will like about the company:
o The culture feels family oriented, up and down
o You are empowered to make decisions
What does the Day in the Life of the Maintenance team look like?
See the real work list, match it up with the challenges and then lay it all out with the job and company likes. That's it. We know you don't need a bunch of fluffy words and we've got work to do.
I was at my new hire orientation and I met a new Community Manager. She was explaining that she was having trouble finding someone knowledgeable in aqua thermo systems. After listening to her, I expressed that I had four years' experience with the systems. I was ecstatic to learn that she was looking for this person to fill a Service Manager opening. Before I knew it, I was being interviewed for the job and within a months' time, I went from a Service Technician to a Service Manager. I realize that won't be everyone's experience but what more could I have asked for? - T. J., Service Manager.
One day we were at our company Christmas party and I happened to meet the head of Information Technology. We were talking and I shared that I wanted the maintenance team to have email access. He asked me why I needed it. I gave him an example of a situation that happened over the weekend where I couldn't get critical information that I needed to take care of the property. I explained that if I had email I would have been able to get the situation resolved quickly. The next day my Community Manager let me know that we were all getting email access. And we all have email now. Just like that. To me that was huge. That speaks to the culture of where Cortland Partners is going. If you can explain why you need it, they will do their best to make it happen. I was like wow that blew me away. - D. C., Service Technician.
Whenever unit #### calls, she wants to know where Donald is. I love that. It speaks to the culture here. We get so many stories about how residents used to have to wait three weeks for service before we got here. They say now you guys come in and get it taken care of right away. It makes you feel good when you can see how this property has turned around. T.J. talking about D.C.
What you can become:
o A well-rounded person
o The face of the team and the company
o A better communicator
o Organized time manager
o Someone that can be relied on
o A hero
Qualifications
KNOWLEDGE/EXPERIENCE REQUIRED OF THE POSITION:
o Current Certifications in HVAC & CPO
o Minimum of 3 years' experience in property management
o High School Diploma required
http://cortlandpartners.com/joinOurTeam.phpEstimated Salary: $20 to $28 per hour based on qualifications.
Cortland Partners
Not intimidated by growth and a fast pace? Love the idea of being on a team that has the ability to influence the lives of so many others? We could use someone like you to create value with someone like us
The real work you will do:
o Grounds and pool maintenance, first thing
o Pick up and disposal of unpleasant items
o Breezeway housekeeping
o Lighting inspections
o Check the system for work orders and prioritize
o Communicate with the property team, review move ins and outs
o Change door locks, lots of them
o Move quickly in a lot of different directions
o Firefightinggenerally not in the literal sense
o Appliance repair
o HVAC troubleshooting
o Communicate effectively with residents
Challenges of the job:
o Not knowing what's on the other side of the door
o Cleaning up messes
o Training it's a job requiring continual education
What you will like about the job:
o Being able to make people happy
o We work hard to ensure you have the tools you need
o The Band-Aids are not in your toolbox
o The smile on someone's face when you fix something
o Hearing from the resident that they are satisfied with the work you have personally done
o Everyone on the team is supportive
What you will like about the company:
o The culture feels family oriented, up and down
o You are empowered to make decisions
What does the Day in the Life of the Maintenance team look like?
See the real work list, match it up with the challenges and then lay it all out with the job and company likes. That's it. We know you don't need a bunch of fluffy words and we've got work to do.
I was at my new hire orientation and I met a new Community Manager. She was explaining that she was having trouble finding someone knowledgeable in aqua thermo systems. After listening to her, I expressed that I had four years' experience with the systems. I was ecstatic to learn that she was looking for this person to fill a Service Manager opening. Before I knew it, I was being interviewed for the job and within a months' time, I went from a Service Technician to a Service Manager. I realize that won't be everyone's experience but what more could I have asked for? - T. J., Service Manager.
One day we were at our company Christmas party and I happened to meet the head of Information Technology. We were talking and I shared that I wanted the maintenance team to have email access. He asked me why I needed it. I gave him an example of a situation that happened over the weekend where I couldn't get critical information that I needed to take care of the property. I explained that if I had email I would have been able to get the situation resolved quickly. The next day my Community Manager let me know that we were all getting email access. And we all have email now. Just like that. To me that was huge. That speaks to the culture of where Cortland Partners is going. If you can explain why you need it, they will do their best to make it happen. I was like wow that blew me away. - D. C., Service Technician.
Whenever unit #### calls, she wants to know where Donald is. I love that. It speaks to the culture here. We get so many stories about how residents used to have to wait three weeks for service before we got here. They say now you guys come in and get it taken care of right away. It makes you feel good when you can see how this property has turned around. T.J. talking about D.C.
What you can become:
o A well-rounded person
o The face of the team and the company
o A better communicator
o Organized time manager
o Someone that can be relied on
o A hero
Qualifications
KNOWLEDGE/EXPERIENCE REQUIRED OF THE POSITION:
o Current Certifications in HVAC & CPO
o Minimum of 3 years' experience in property management
o High School Diploma required
http://cortlandpartners.com/joinOurTeam.phpEstimated Salary: $20 to $28 per hour based on qualifications.
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