Operations Management Trainee
Baton Rouge, LA Baton Rouge, LA Full-time Full-time $50,000 - $60,000 a year $50,000 - $60,000 a year Benefits for the Service & Operations Management Trainee:
Paid Vacation Health Care 401K match Pension Plan Tuition Assistance Flexible Spending Accounts Student Loan Repayment Program Competitive full-time base salary, overtime eligibility plus target bonus Advancement/growth opportunity within NYL Position Overview:
Operations Manager Trainee New York Life has 115 General Offices throughout the country.
The General Office is the company's first point of service for our agents and policyholders.
This position is a management training position for the role of General Office Operations Manager.
The training program is focused around both the operational aspects of the role as well as the leadership skills required to lead the Service Team in the General Office.
Operational training will include procedural and compliance knowledge surrounding the administration of new business for our products, including life insurance, annuities, long term care, mutual funds and disability insurance.
It also includes agent contracting and licensing processes and service functions for internal and external customers.
Leadership training includes soft skill development, staff performance management, planning and organizing workflows and staff deployment, staff hiring and training, budgets and expense management.
The training program will prepare the associate to participate in the management operations of the General Office by working closely with the field management team on important decisions that affect the General Office operation, agent and policyholder service, and staff development.
The training program will prepare the associate to contribute to the development of agents by conducting training classes related to life applications, inforce service, agent compensation, and benefits.
Following the structured development program, approximately 1-2 years, the individual will be eligible for appointment as Operations Manager in one of our General Office locations.
Qualifications:
Bachelor's degree required Ability to relocate across the United States within 12 to 24 months upon completion of development program (required) Minimum 2 years of customer service and/or call center experience preferred Must complete Series 99 (Operations Professional FINRA Exam) within 1 year Travel throughout the United States may be required as an Operations Manager Trainee to better develop skills in a variety of environments Customer-focused, dedicated to and guided by a commitment to service excellence Accountable, ethical, good decision-making and problem-solving ability Ability to adapt to quick and constant change Strong written and verbal communication skills Salary:
Competitive base salary, plus bonus eligibility
Benefits:
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Student Loan Repayment Assistance, Flexible Spending Accounts Career Opportunities:
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Ability to commute/relocate:
Baton Rouge, LA 70808:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you willing to relocate to one of our offices in another part of the country when training is completed (in 1 to 2 years)? What are your salary expectations? Education:
Bachelor's (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Paid Vacation Health Care 401K match Pension Plan Tuition Assistance Flexible Spending Accounts Student Loan Repayment Program Competitive full-time base salary, overtime eligibility plus target bonus Advancement/growth opportunity within NYL Position Overview:
Operations Manager Trainee New York Life has 115 General Offices throughout the country.
The General Office is the company's first point of service for our agents and policyholders.
This position is a management training position for the role of General Office Operations Manager.
The training program is focused around both the operational aspects of the role as well as the leadership skills required to lead the Service Team in the General Office.
Operational training will include procedural and compliance knowledge surrounding the administration of new business for our products, including life insurance, annuities, long term care, mutual funds and disability insurance.
It also includes agent contracting and licensing processes and service functions for internal and external customers.
Leadership training includes soft skill development, staff performance management, planning and organizing workflows and staff deployment, staff hiring and training, budgets and expense management.
The training program will prepare the associate to participate in the management operations of the General Office by working closely with the field management team on important decisions that affect the General Office operation, agent and policyholder service, and staff development.
The training program will prepare the associate to contribute to the development of agents by conducting training classes related to life applications, inforce service, agent compensation, and benefits.
Following the structured development program, approximately 1-2 years, the individual will be eligible for appointment as Operations Manager in one of our General Office locations.
Qualifications:
Bachelor's degree required Ability to relocate across the United States within 12 to 24 months upon completion of development program (required) Minimum 2 years of customer service and/or call center experience preferred Must complete Series 99 (Operations Professional FINRA Exam) within 1 year Travel throughout the United States may be required as an Operations Manager Trainee to better develop skills in a variety of environments Customer-focused, dedicated to and guided by a commitment to service excellence Accountable, ethical, good decision-making and problem-solving ability Ability to adapt to quick and constant change Strong written and verbal communication skills Salary:
Competitive base salary, plus bonus eligibility
Benefits:
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Student Loan Repayment Assistance, Flexible Spending Accounts Career Opportunities:
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Please note:
This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Ability to commute/relocate:
Baton Rouge, LA 70808:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you willing to relocate to one of our offices in another part of the country when training is completed (in 1 to 2 years)? What are your salary expectations? Education:
Bachelor's (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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